Refund policy

RETURN & REFUND POLICY

All Lure Luxe Jewelry purchases are FINAL SALE. For hygiene and safety reasons, we do not accept returns or exchanges for change of mind, incorrect size selection, or personal preference.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can review the issue.

Once your claim has been reviewed and approved, Lure Luxe Jewelry will provide an appropriate resolution, which may include a replacement or refund. If a replacement is required due to our error or an eligible damaged/defective item, the customer will not be responsible for additional shipping costs.

ORDER CANCELLATIONS

If you need to cancel an order, please contact us as soon as possible. We cannot guarantee cancellation once an order has entered processing or has been shipped.

SHIPPING CHARGES

Original shipping charges are non-refundable except where required by applicable law or where the refund results from an error by Lure Luxe Jewelry.

PLEASE NOTE

Normal wear and tear, accidental damage, improper care, and damage caused after delivery are not considered product defects.

Nothing in this policy limits any rights or remedies available to you under applicable consumer-protection laws.